Support

Frequently Asked Questions

Frequently Asked Questions

What products does University Blankets offer?

University Blankets offers a wide range of comfort and décor products, including Bedding, Nursery items, Blankets, Throws, Blankets & Quilts, Clothing and Accessories, Bath Robes, Furniture, and Bedroom Furniture.

Do you customize blankets or quilts with school logos?

Yes. We offer customization options for select blankets, quilts, and throws with school logos, colors, and emblems. Availability may vary by product line and season. Please contact our customization team or check the product page for details and lead times.

What materials are used in your bedding and blankets?

Our bedding and blankets are made from a variety of high-quality materials, including cotton, fleece, microfiber, and quilted fabrics. Specific materials are listed on each product page to help you choose the right option for comfort and care requirements.

What is the return policy?

We offer a 30-day return policy on most items in unused, resalable condition with original packaging. Some items, such as personalized or custom-made products, may have different terms. Please review the product page or our Returns & Exchanges section for full details.

How long does shipping take?

Standard shipping typically delivers within 3–7 business days depending on the destination. Expedited options are available at checkout for faster delivery. Please note that customized items may require additional processing time.

Do you ship internationally?

We primarily ship within [Your Country/Region]. International shipping options are available for select products and destinations. Please add items to your cart and proceed to checkout to view available shipping methods and rates for your location.

Are there care instructions for blankets and quilts?

Yes. Care instructions vary by material. Most blankets and quilts can be machine washed on a gentle cycle with cold water and tumble dried on low heat, or air-dried. Always check the product tag for specific washing and drying guidelines.

Do you offer gift cards?

Yes. Gift cards are available in multiple denominations and can be sent digitally or by mail. Gift cards can be used toward any product category on University Blankets, subject to standard terms and conditions.

How can I contact customer support?

You can reach our customer support team via email at support@universityblankets.com or by phone at (555) 123-4567. Our team is available Monday–Friday, 9:00 AM–5:00 PM local time.

Do you offer wholesale or bulk purchase options?

Yes. We provide wholesale and bulk purchasing options for schools, teams, and organizations. Please contact our sales department with your project details to receive a custom quote.

How can I track my order?

After your order ships, you will receive a tracking number by email. You can also track your order from your account page under Recent Orders.

Are there any ongoing promotions or discounts?

We periodically offer promotions, discounts, and seasonal sales. Sign up for our newsletter or follow us on social media to stay informed about current offers. Details are posted on the promotions section of our site.

Theme